Privacy Policy

General Information

The following information provides a simple overview of what happens to your personal data when you use this app. Personal data includes all data that can identify you personally. For detailed information on data protection, please refer to the privacy policy listed below this text.

Data Collection on This App

Who is responsible for data collection on this app?

Data processing on this app is carried out by the app operator. The operator’s contact details can be found in the section "Information on the Responsible Entity" in this privacy policy.

How do we collect your data?

Some of your data is collected when you provide it to us for registration as a user.

Other data is automatically collected by our IT systems during your use of the app. This includes technical data (this data is collected automatically as soon as you use the app).

Data is also collected via the GPS module of the device.

Why do we use your data?

Part of the data is collected to ensure error-free functionality of the app. Other data may be used to analyze your user behavior. If contracts are entered into or initiated via the app, the data you provide will also be used for contract offers, orders, or other service requests.

GPS data is collected to document route planning and execution.

Hosting

External Hosting

Data provided in this app is hosted externally. Personal data collected on this app is stored on the servers of the hosting provider(s). This may include, but is not limited to, IP addresses, contact inquiries, metadata, communication data, contract data, contact details, names, app access logs, geo-data, and other data generated via this app.

External hosting occurs to fulfill contractual obligations towards our potential and existing customers (Article 6(1)(b) GDPR) and to ensure a secure, fast, and efficient provision of our online offerings by a professional provider (Article 6(1)(f) GDPR). If consent has been requested, processing is carried out solely on the basis of Article 6(1)(a) GDPR and Section 25(1) of the TTDSG, provided that consent includes storing cookies or accessing information on the user’s device (e.g., device fingerprinting). Consent can be revoked at any time.

Our hosting provider will only process your data to the extent necessary to fulfill its service obligations and follow our instructions regarding this data.

Hosting Provider Used:

Continum AG
Bismarckallee 17
79098 Freiburg
Germany

Data Processing Agreement

We have entered into a data processing agreement (DPA) with the provider mentioned above. This agreement ensures that the provider processes the personal data of our app users solely in accordance with our instructions and in compliance with the GDPR.

General Information and Mandatory Details

Data Protection

The operators of this app take the protection of your personal data very seriously. We handle your personal data confidentially and in accordance with legal data protection regulations and this privacy policy.

When you use this app, various personal data is collected. Personal data is any data that can identify you personally. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this occurs.

We would like to point out that data transmission over the internet (e.g., communication via email) may have security vulnerabilities. Complete protection of data from third-party access is not possible.

Information on the Responsible Entity

The responsible entity for data processing on this app is:

Terraplan
Gewerbestraße 33,
D- 79227 Schallstadt
Germany
Represented by: Business Owner: Siegfried Deininger

Phone: 07664 - 5053 10
Email: info@terraplan.com

The responsible entity is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Data Retention

Unless a specific retention period is mentioned in this privacy policy, your personal data will remain with us until the purpose for processing no longer applies. If you make a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we are legally permitted to store your data for other reasons (e.g., tax or commercial law retention periods). In such cases, the data will be deleted after these reasons cease to apply.

Legal Basis for Data Processing

If you have given consent for data processing, we process your personal data based on Article 6(1)(a) GDPR or Article 9(2)(a) GDPR for special categories of data. If data is transferred to third countries, processing is based on Article 49(1)(a) GDPR. If cookies are stored or accessed via your device, processing is also based on Section 25(1) TTDSG. Consent can be revoked at any time.

If your data is required to fulfill a contract or pre-contractual measures, processing is based on Article 6(1)(b) GDPR. Data processing may also occur based on legal obligations (Article 6(1)(c) GDPR) or our legitimate interests (Article 6(1)(f) GDPR).

Data Protection Officer

We have appointed a data protection officer:

WIEMER ARNDT UG (limited liability)
Marienstrasse 25
10117 Berlin
Represented by:
Rebecca Wiemer und Christian Arndt (Management)
Phone: 0049 -30 403649830
Email: kontakt@wiemer-arndt.de

Recipients of Personal Data

In the course of our business activities, we collaborate with various external entities. This occasionally necessitates the transfer of personal data to these external entities. We only share personal data with external entities if it is necessary for the fulfillment of a contract, if we are legally required to do so (e.g., sharing data with tax authorities), if we have a legitimate interest in the sharing of data (Article 6(1)(f) GDPR), or if another legal basis permits the transfer of data. When using data processors, we only share personal data with valid data processing agreements in place. For joint processing, a joint processing agreement is concluded.

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You can revoke your consent at any time. The legality of data processing carried out prior to your revocation remains unaffected by the withdrawal.

Right to Object to Data Collection in Special Cases and to Direct Advertising (Article 21 GDPR)

IF DATA PROCESSING IS BASED ON ARTICLE 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS.

The respective legal basis for processing can be found in this privacy policy. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims (objection under Article 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING; THIS INCLUDES PROFILING TO THE EXTENT IT IS RELATED TO SUCH DIRECT MARKETING.

If you object, your personal data will no longer be used for direct marketing purposes (objection under Article 21(2) GDPR).

Right to Lodge a Complaint with a Supervisory Authority

In the event of violations of the GDPR, affected individuals have the right to lodge a complaint with a supervisory authority, particularly in the member state of their habitual residence, place of work, or the location of the alleged infringement. This right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to Data Portability

You have the right to receive data that we process automatically on the basis of your consent or in fulfillment of a contract in a commonly used, machine-readable format. If you request a direct transfer of data to another controller, this will only occur to the extent technically feasible.

Access, Rectification, and Deletion

Within the framework of applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipients, and the purpose of the data processing, and, if applicable, a right to correction or deletion of this data. You can contact us at any time for this purpose or for further questions regarding personal data.

Right to Restrict Processing

You have the right to request the restriction of processing your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

• If you contest the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of this verification, you have the right to request the restriction of processing your personal data.
• If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
• If we no longer need your personal data, but you need it for exercising, defending, or asserting legal claims, you have the right to request restriction of processing instead of deletion.
• If you have filed an objection under Article 21(1) GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request the restriction of processing your personal data.
• If you have restricted the processing of your personal data, this data—apart from being stored—may only be processed with your consent, for asserting, exercising, or defending legal claims, to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or a member state.

Wenn Sie die Verarbeitung Ihrer personenbezogenen Daten eingeschränkt haben, dürfen diese Daten – von ihrer Speicherung abgesehen – nur mit Ihrer Einwilligung oder zur Geltendmachung, Ausübung oder Verteidigung von Rechtsansprüchen oder zum Schutz der Rechte einer anderen natürlichen oder juristischen Person oder aus Gründen eines wichtigen öffentlichen Interesses der Europäischen Union oder eines Mitgliedstaats verarbeitet werden.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this app uses SSL or TLS encryption. An encrypted connection can be recognized by the browser’s address bar switching from "http://" to "https://" and the lock symbol in your browser bar.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.